Solved: SMS

BunT8 · ‎21-05-2026

could anyone help with the knowledge of not receiving SMS codes?
EE works and it’s a new number but when it comes to receiving SMS codes for verification, I don’t receive them. Anyone know why? Or how to help?

BunT8 · ‎22-05-2026

By topping up my sim, making sure it was fully activated

View solution in original post

XRaySpeX · ‎21-05-2026

@BunT8 : Are you in UK?

Do you receive ordinary texts OK?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

BunT8 · ‎21-05-2026

I am, and I received normal texts just fine.
I have figured it out now though, and I receive sms codes just fine!
Thank you.

bristolian · ‎21-05-2026

For the benefit of other users who may visit this forum seeking help with a similar issue.... how did you resolve this?

BunT8 · ‎22-05-2026

By topping up my sim, making sure it was fully activated

XRaySpeX · ‎22-05-2026

That can't be the reason. Receiving any texts, codes or normal, is free & so doesn't need to have any credit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

BunT8 · ‎22-05-2026

Normal texts were free, as were receiving them and sending them. But I couldn’t call and I also couldn’t receive sms codes. Once I added credit, it worked and I received what I needed right away.