2093317members
497online
1298364posts
Community Activity
EE Broadband APP WifI Controls not working
I have recently signed up to EE Broadband. My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website. An error message appears and states it is a problem with EE. I ...
Resolved! Given name not the same as on the account when attemtping to link accounts toget
HI THEREWhen setting up or rather I should say when attempting to link my accounts, I get through the e tire process until a stop screen appears with a "given name" error message, saying that I must call 150 and quote the error message given name is ...
How to Set Up Port Forwarding on Flint 2 for Slate Plus as Travel Router?
Hi everyone,I'm trying to set up port forwarding on my Flint 2 router and I’m completely lost. My goal is to keep the Flint 2 at home and use a GL-1300 Slate Plus as my travel router so I can access my home network remotely while abroad.Here’s the is...
Unable to View Mobile Bills – Says I'm Not the Account Holder
Hi EE Team, I need some help with my account setup. Both my wife and I are using EE mobile numbers, and we also have EE home broadband. All of these services – mobile and broadband – were set up under my name, and I believe they are all registered un...
RE BT ENGINEER
Hi there,I was looking at BT's website and it clearly states, that if a BT engineer has to come out and sort my phone line, then its to be done through my provider EE.The EE engineer stated that I had to contact BT, myself. Again, im moaning, with go...
Resolved! How to access live chat?
When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.
EE smart up pro not at 1.6 speed
I have had the smart hub pro since last year now i brought a 10 gig pci card for it and it was working great getting the 1.6 speed all the time now for some reason the speed has went down to under 1 gig as i said the speed was working fine and now it...
3 month saga of delayed provision
My sorry saga began after a failed renewal of my BT contract. A ‘data integrity’ issue resulted in an inability to continue with my BT account and I was required to transfer to EE. This inexplicably resulted in my landline being disconnected for 6 we...
Does EE sim work on the US version of the HMD Barbie phone?
Hi, i’m looking at getting one of the HMD barbie phones. both versions are available on UK amazon and i prefer the specs of the US version, will it work with my EE sim?
EE Smart Hub Plus and Wirelesss Extenders
I currently have BT Broadband 70MB delivered over copper. The circuit is delivered from a telegraph pole into my loft extension eaves, where the router and a switch is placed. I then distribute hard wired ethernet connections via a patch panel to dat...
