SIM card not working

[Pehnunyud]

I am in Thailand. I am on a pay monthly contract. I have a dual SIM phone which has always worked with 2 Sims. My EE sim has stopped working. I am not returning to the UK for 3 months. I need to be able to receive urgent texts

[Leanne_T]

Hi @Pehnunyud

Thanks for coming here. 

Has the EE SIM previously been working for you in Thailand? 

Have you tried manually searching for a network in your device settings? 

Leanne 🙂

[Northerner]

Hi @Pehnunyud 

When did you go to Thailand? 

EE have a stable link policy for roaming. 

Thanks