SIM card not working

Pehnunyud
Visitor

‎24-12-2022 09:30 AM

I am in Thailand. I am on a pay monthly contract. I have a dual SIM phone which has always worked with 2 Sims. My EE sim has stopped working. I am not returning to the UK for 3 months. I need to be able to receive urgent texts

 

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎24-12-2022 09:35 AM

Hi @Pehnunyud

Thanks for coming here. 

Has the EE SIM previously been working for you in Thailand? 

Have you tried manually searching for a network in your device settings? 

Leanne 🙂

0 Helpful
Northerner
EE Community Star
EE Community Star

‎24-12-2022 12:29 PM

Hi @Pehnunyud 

When did you go to Thailand? 

EE have a stable link policy for roaming. 

Thanks 



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