22-10-2023 08:02 AM
Can I use my data in Mexico
Solved! See the answer below or view the solution in context.
22-10-2023 08:03 PM
@Ncfcnath : As it is not in EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £25 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/mexico.
If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.
If you are on PAYG, make sure you have used your PAYG SIM to make a call or text before leaving the UK.
22-10-2023 10:54 AM
Hi @Ncfcnath
Welcome to the community.
Check out our roaming tool. If you pop in the destination and the plan you're on, it'll let you know if calls are included.
Chris
22-10-2023 08:03 PM
@Ncfcnath : As it is not in EU, if you are on contract, you may use your usual UK allowances there with up to 50 GB data per billing month if you have more, when you buy for £25 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/mexico.
If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.
If you are on PAYG, make sure you have used your PAYG SIM to make a call or text before leaving the UK.