08-11-2023 09:00 PM
I have roaming as an inclusive extra on my all rounder plan. Do I have to text 150 roam to activate the extra before I leave the UK or does it update automatically when I first use it abroad.
08-11-2023 09:12 PM
@Toyee : You do not need to do anything to get your Roam Abroad Pass inclusive extra but you need to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.
08-11-2023 09:35 PM
Thanks for the prompt reply. Much appreciated.
Cheers
08-11-2023 09:36 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.
08-11-2023 10:07 PM
To add - it's not the billing add-on that you need to activate, this is added when you request it.
What you need to enable, is the roaming facility - it is this which enables access to foreign networks and without which, you won't get coverage abroad.
Having no coverage will cause an inability to use your phone for any network-reliant functions - calls, texts & mobile data.
09-11-2023 08:39 AM
Thanks Bristolian for the response. That’s really good advice.
Cheers