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Roaming Pass

tashaolivia
Explorer

‎21-03-2023 11:46 AM

I have the roaming pass as an add on currently and I’m in the US but it’s not working. I have rebooted device, have network selection on automatic yet it just says no service or T Mobile but no bars or 4g. Can’t call EE as no service…. Help !

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎21-03-2023 02:43 PM

@tashaolivia : Did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. 

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