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Roaming Data Only 1hr

m3ee
Visitor

Hi,

 

I am in USA and when applying roaming data add on last night it showed only for 57min then ran out. Then I bought another add on and that ran out in 20-30 mins. There has been no extra usage of data from my phone. The 2 days before that roaming data was working fine. Now it seems everytime I buy a bundle it just expires within an hour. Then I get a text asking to add another. I have been on wifi to check nothing is downloading or being used in the background. 

 

@Leanne_T 

2 REPLIES 2
Chris_B
Grand Master
Grand Master

@m3ee  you’ve not said what pass you purchased or the allowance that it gave you.  

 
but are you on contract or PAYG ?  If on contract why not just purchase the roam further pass at £10 and then you can use your tariff allowance while there.  

See  HERE 

XRaySpeX
Grand Master
Grand Master

Are you buying these add-ons just before midnight UK time? I believe EE counts days according to UK times.

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