Roam Further calls/texts whilst in USA

kazrome · ‎31-05-2022

We are going on holiday to USA and we’re advised to use Roam Further. It’s not clear from the information whether calls/texts to other mobile numbers are included in our allowance (these would all be UK mobile numbers, but also in America - travelling as large family group).

It also states that calls to USA numbers are chargeable - eg if we call a restaurant to make a reservation, I think we would be charged the £1.37 per minute?

Any advice welcome thank you!

Chris_B · ‎31-05-2022

@kazrome yes you will to use your phone as if you was at home so calls to other mobiles that are UK based in America will be allowed and come from your allowances and you will not be charged for these. I believe you will charged to call local US numbers.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎31-05-2022

@kazrome yes you will to use your phone as if you was at home so calls to other mobiles that are UK based in America will be allowed and come from your allowances and you will not be charged for these. I believe you will charged to call local US numbers.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

kazrome · ‎31-05-2022

Thank you!

Sent from my iPhone

XRaySpeX · ‎31-05-2022

With the Roam Further Pass while in USA you will be able to call/text & receive UK nos. & US nos.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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