Roam Abroad Pass

evasiu0219 · ‎27-05-2023

Hi:

Through my personal EE account, I bought a Roam Abroad Pass for my trip to Italy. I have already seen that this Roam Abroad Pass is added as an add-on in my EE account.

May I ask if it is still necessary to send an SMS "ROAMING" to 150 before leaving the UK? Or is the roaming feature automatically activated after I purchase the Roam Abroad Pass?

XRaySpeX · ‎27-05-2023

No, you need to text ROAMING to 150 before you leave UK to enable roaming on your a/c. The Roam Abroad Pass doesn't do that. It is just a billing option that helps you pay for roaming when you are permitted to roam.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎27-05-2023

No, you need to text ROAMING to 150 before you leave UK to enable roaming on your a/c. The Roam Abroad Pass doesn't do that. It is just a billing option that helps you pay for roaming when you are permitted to roam.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

evasiu0219 · ‎27-05-2023

Thanks @XRaySpeX
When I return from my trip and remove the Roam Abroad Pass, do I need to send another SMS to end the roam?

XRaySpeX · ‎27-05-2023

No, just to cancel the Roam Abroad Pass. They are entirely separate things.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP