Community Activity

Abroad

Hi, I am currently in Germany and only have E and no 5G I have roaming in my package and can’t text to ask EEcan anyone advise?

How to reactivate sim?

Hi, i have not been using my sim for few months, now i am not receiving any texts or calls. I do not know if its deactivated, would like to talk to someone regarding this. Thanks

Iphone 16

I want see where my order is 

Tyl2 by Investigator
  • 19 Views
  • 6 replies
  • 0 Helpful

Same with me 

No apps

When I go to my home screen on EETV I have no apps showing with a message visit bt.com/terrors and searchYVM900 I cannot find anything on this link anyone got any advice thanks

Dean2230 by Contributor
  • 16 Views
  • 1 replies
  • 0 Helpful

Not letting me sign in

I have had Apple Music for a while now. But it's has now signed me out saying I need to sign up again? When I do it says I cannot use my phone number? I have Apple Music as free add on. I've contacted Apple but they are saying i would need to sign in...

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Youngie79 by Investigator
  • 59 Views
  • 2 replies
  • 3 Helpful

Devices disconnecting every 5 minutes

Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...

New5 by Explorer
  • 59 Views
  • 5 replies
  • 0 Helpful