Refund

[YoonaSeo]

Hi I was traveling Iceland.

When I arrived at Iceland airport, I should add to data roaming in Iceland. And I add up and paid for it. But I don’t know if it’s mistake, there is no choice what country I will pay. So I think I accidentally buy UK roaming. So I want to refund the pay.  

Thank you. Call me xxxxxxxxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Christopher_G]

Hi @YoonaSeo 

Welcome to the community.

Did you follow the link on the 'welcome' message that you should have received when first connecting to the roaming network?

Chris

[bristolian]

Roaming simply means using your phone on a foreign network. If you were connected to an Icelandic network, then you would have been offered data add-ons for use in Iceland.

[XRaySpeX]

@YoonaSeo : If you have an EE SIM you will be roaming away from EE & the UK & paying EE for the pleasure.