on 18-04-2022 01:07 PM
I think this is the same problem I've been having for the last few weeks.
Solved! Go to Solution.
on 21-04-2022 08:00 AM
Hi @Sarah-1980.
That number looks correct apart from the letter 'a' in it. Was that a typo or does that display in your message centre number?
Could you try making a call?
Jon
on 21-04-2022 04:45 PM
Yes. I double checked, just in case. The letter'a' was a typo.
on 21-04-2022 06:05 PM
What happens when you try to make a call, @Sarah-1980?
Chris
on 21-04-2022 06:16 PM
When I try to send a text, a blue bar comes across the screen saying it couldn't send and when I try to call 150, it just won't connect.
on 21-04-2022 06:28 PM
OK, thank you, @Sarah-1980.
Are you on contract or pay as you go?
on 21-04-2022 06:31 PM
I'm a Pay as you Go customer.
on 21-04-2022 06:33 PM
Thanks, @Sarah-1980.
I've sent you a private message to get some more information from you.
