can cancel voice mail

[Skezza64]

I have a payg sim used as a 2nd sim in an iPhone. Every time I put the sim in my phone it gives a notification of new voicemail. Checking VM says I have no messages. I’ve tried turning VM off texting 150 with VM OFF but says there is a problem and I have to call 150. Why do I have to pay to call to cancel this service

[Leanne_T]

Hi @Skezza64 

This would need to be looked into by our mobile care team, you can call us from any other phone on 07953 966 150. 

Leanne 🙂