Who active my romingdata when I'm aboard

[LouTay99]

Change data for aboard

[LouTay99]

Italy 

21/06/2024

[Katie_B]

Hello @LouTay99. 

Thanks for coming here. 

Are you traveling to Italy and looking to activate roaming?

Katie

[LouTay99]

Hi Kate,

Yes please, can you change my roaming amount to £20 please

[Katie_B]

Are you a pay as you go or pay monthly customer @LouTay99?

Katie

[LouTay99]

I pay monthly for my contact

Thanks
Louise Taylor

[Katie_B]

Thanks for confirming @LouTay99. 

Please enable roaming by texting ROAMING to 150. 

It costs £2.47 to use your phone as you would at home per day. 

Alternatively, you can purchase the pass for £25 by texting ROAMING PASS to 150. 

Katie

[XRaySpeX]

@LouTay99 : What do you mean by a roaming amount of money? 

You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.47 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £25 / billing month.

As you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

[LouTay99]

I'm only away for 7 days so I'll leave it at 2.49 a day- I have my phone
caped at £5, could you please change that to £20?

[Leanne_T]

Hi there @LouTay99 

Thanks for coming back to us. 

You can change the Spend Cap in your EE account or by text, please see our How Do I Set Up and Manage Spend Cap? Help page for full details 🙂

Leanne.