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Community Activity
Discovery plus activation
HELP! I have been trying tom activate my discovery+ for over a month and in total I have spent 8 hrs trying!I have the code to activate it on my tv screen but NOTHING works! I opened a discovery+ account that didn't work. I open the EE link that only...
Using inclusive extras
Hi can anyone help me please I have the Xbox game pass as my inclusive extra. How do I set it up or link it to my xbox account? Thanks in advance.
Are you Ee company? I am your customer. You are a fraudulent company. My bill wa
Are you Ee company? I am your customer. You are a fraudulent company. My bill was 120 and now it is 140. And the network is worse than all of your C's. The networks used are better. Than your networks. Always miserable. There is no internet and we pa...
Upgrading
Hello,if I upgrade when abroad will they disconnect and send a new sim or will the existing e-sim keep working on the new plan?
Is this spam?
received this text today, could you tell me if it’s spam or not? Says it’s from EE, if I click info there’s nothing there. But as you can see I did receive a security message from the same provider?
Test broadband speed
Am trying to test broadband speed by following instructions on EE webpage which says:Open the EE app.Select Manage.Select Broadband.Select See what’s included in your plan to get a breakdown on what you’re expecting.You can select a Test speed from t...
EE App Will Not Run a Speed Test
I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...
Thinking of switching to an altnet ISP and transferring phone to a VOIP service
I'm thinking about switching to a new ISP who doesn't use OpenReach and what I would do is get that installed and after a few days , if I'm happy, get my landline transferred to a VOIP service which I understand would terminate my contract with EE.Do...
Open letter to Claire Gillies
Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...
Resolved! Scam call offering me a 30 percent discount
Today I received a call on purportedly 020 4538 9426 from purportedly John purportedly from EE. He asked how I was today and if I wanted a 30 percent discount. The man was speaking with a South Asian accent in what sounded like a call centre.He asked...
