Unable to make calls

[Kennyglen97]

Same here and I'm not getting on to the company if you got through can you share how please ?

[Katie_B]

Thanks for checking @Kennyglen97. 

Does your phone show signal or that it is connected to the EE network?

Katie

[Kennyglen97]

Yes it shows 

[Katie_B]

I'd recommend trying a replacement SIM @Kennyglen97. 

Do you have a local EE Store near?

Katie

[Kennyglen97]

No I don't have any nearby 

[Katie_B]

Do you have access to another phone to call our customer care team @Kennyglen97?

The team will be able to arrange delivery of a replacement SIM for you. 

Katie 🙂

[Kennyglen97]

Yes