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Re: SMS text going to other phone without SIM card?

Imagestreet
Investigator
Investigator

I have this exact same issue.  A 'test' SMS went through to the old phone even with no SIM.  The message doesn't have a box around it.

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Imagestreet 

Thanks for coming back to us. 

Can you make and receive calls? 

Does the SIM card work for texts and data in any other phone? 

Leanne. 

View solution in original post

7 REPLIES 7

Hmm, I tried using textra (and the test messages I sent popped up).  I then went back to Google Messages and set that back to the default messaging app, but it still didn't work.  Weird.

 

Leanne_T
EE Community Support Team

Hi @Imagestreet 

Thanks for coming here. 

Which model phone has received the text? 

Have you recently received a new SIM card or transferred your number from another network? 

Leanne. 

It's a brand new Redmi 2022 which I've inserted the old SIM card.  I now have no mobile internet connection, and am not receiving texts or able to browse the web.   I assumed this would automatically adjust after a while but it hasn't.

 

I've changed my APN settings to the EE recommended setup option  - still nothing

 

Leanne_T
EE Community Support Team

Hi @Imagestreet 

Thanks for coming back to us. 

Can you make and receive calls? 

Does the SIM card work for texts and data in any other phone? 

Leanne. 

Turns out the phone had a fault - replaced it with the same model, and it now works perfectly.

James_B
EE Community Manager
EE Community Manager

Glad you got it sorted @Imagestreet 

Thanks for the update.

James