Roaming

[ewaligora]

Hi I can’t use my roaming massage to 150 is not delivered 

[Katie_B]

Hello @ewaligora. 

Welcome to the community. 

Are you abroad at the moment?

Katie

[ParkerMtrs]

No Katie, this thread was from last June. Still unhappy about it, nevertheless.   Wasn’t just me, I had a friend there at the same time and he ended up having to use his wife’s phone. 


Sent from the all-new AOL app for iOS

[ewaligora]

Yes

Sent from my iPhone

[ewaligora]

Yes and I don’t know what to do now 

[Leanne_T]

Hi @ewaligora 

Are you using a pay as you go or pay monthly SIM?

Have you restarted your phone? 

Leanne 🙂 

[ewaligora]

I used a pay as you go and yes I restarted my phone 

[Leanne_T]

Thanks @ewaligora 

When was the last time you used the SIM card to make a call or send a text? 

Do you have credit on your account? 

Leanne 🙂

[ewaligora]

Yes a have mints and text messages to use and credit. Last time over the month but after when a pass the board start me problem with phone

[Leanne_T]

Hi @ewaligora 

Where are you roaming? 

Have you got an active roam like home pass if you are within the EU? 

Leanne 🙂