Community Activity

Has anyone had the free EU roaming activated?

I received the text from 1111 yesterday about being a valued customer and offering free EU roaming, I responded to accept it  yesterday but nothing is showing in my plan that it is has been activated.Anyone had confirmation yet?

Jonpmat by Established Contributor
  • 46 Views
  • 6 replies
  • 2 Helpful

Digital home phone

I have just returned to EE my broadband started on 17th march my home phone was to start the same day, it is now 4 days later and still no phone after many phone calls i am now being told it could be another 3 days. i have checked through the EE app ...

GBY74 by Visitor
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  • 0 replies
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Unauthorised charges

My wife found she has £130 of extra charges this month and then further charges this month from my daughter's phone. Looking through her phone, she has a couple of text messages which come from a phone number which Google says is scammers but other t...

Apple TV 4K EETV app

Afternoon,After using the EETV app and tv guide via the Apple TV 4K box for a few weeks, I wondered if any knowledgeable contributors on here knew of any improvements in the pipeline?Specifically I’ve noticed the TV guide is limited to the next 24 ho...

Coverage in Wheatley

Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...

Leanne_T by EE Community Support Team
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  • 18 replies
  • 8 Helpful

How do I talk to someone?!

Oh my goodness, I am sick of trying to find a way to actually speak to someone in EE - I don't live near a store so I need a call. I have gone through the 150 call, through a variety of options, eventually got to the option of getting someone to phon...

CaraSam by Visitor
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  • 1 replies
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Resolved! The TV TNT bundle issue

Good evening all.Purchased on Wed 19th Feb, Received my TV on Friday 21st. I had tried to buy via the web page however has issues, so called 150 and purchased [the same TV and 24 months TNT sports offer offer] there. The gent I chatted with was excel...

dessy10 by Explorer
  • 184 Views
  • 6 replies
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Obtaining QR code to set up new iphone

Hiya  I have recently purchased a new iphone and am trying to transfer the number from my old one.  The bluetooth syncing is not working and the alternative appears to be scanning a QR code.  Does anyone know where I can obtain this QR code from?Than...

M389 by Investigator
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  • 5 replies
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Very bad voice over WiFi

I rely on VOIP connection via EE hub .... ass there is very poor 3G/4G signal where I live.2 scenarios1. For past few days people are complaining my voice to them is badly breaking up ..... I can hear them OK but outgoing speech from my initiated cal...

Posiedon by Investigator
  • 11 Views
  • 1 replies
  • 0 Helpful