No signal abroad

[sweetclan]

Hello, I have the same issue.
I am working in Saudi Arabia and (thought) I had set-up roaming before I left via a call to the EE help desk ... but now have no signal.

I am unable to call on the UK number as do not have international call access on local (KSA) phone.

Could you please advise how I am able to upgrade my account, so that access can be given while I'm away from the UK.

Many thanks in advance.

[sweetclan]

Thanks Katie ... but have no idea how to access Live chat, let alone VOiP via Skype.

Also, if you've sent private message to my mobile, I wont see it as have no connection and thereby not currently receiving texts either.

😞