No Network

[Amanj26]

Hi, 

I have made a trip to Spain today - however I do no seem to have any Neto work. Is there any issues or do I need to make any changes to my current settings ?

Thanks 

Amandeep Singh 

[bristolian]

Using your phone abroad is called roaming, the process to activate roaming differs between pay-monthly & PAYG.

PAYG is auto-enabled once you use the phone in the UK first.

Pay-monthly phones need to be manually enabled, by texting ROAMING to 150 before leaving the UK.

If you travel abroad without roaming enabled, you will face a lack of network coverage. If on pay-monthly, you can contact CS from another means, to request it activated.

[Amanj26]

Hi I’m in Spain no getting network 

[James_B]

Hi @Amanj26,

Welcome to the EE Community. 🙂
Are you using a pay as you go or pay monthly plan?

James

[Amanj26]

Hi

[Amanj26]

no

[Amanj26]

Hi I’m in Spain no getting network 

[Katie_B]

Hi @Amanj26. 

Welcome to the community. 

Are you pay as you go or pay monthly?

If you are a pay monthly customer did you activate roaming before leaving the UK by texting ROAMING to 150?

Katie

[Amanj26]

Hi

[Amanj26]

Hi am not getting phone service or data service in Spain