06-04-2023 03:40 PM
I have the same problem I receive an SMS but I can't send it back and call and also no one can call me , after registering in EE, I uploaded my account without any problems, and I received a message asking me to leave feedback, but how can I leave a positive opinion if I can't use it even though my account
06-04-2023 03:53 PM
Hi @JakubChodlewski.
What happens when you try to make a call or text?
Are you presented with any error messages?
Katie
06-04-2023 03:58 PM
Hi Katie Error 0 is shown
06-04-2023 04:00 PM
And when someone tries to call me, they get a message that the number does not exist, but they can send me a message on this number
06-04-2023 04:03 PM
And when I try to make a call it just doesn't do it and disconnects automatically,I reset the phone wyjąłem i ponownie włożyłem kartę SIM nic nie użyłem I removed and reinserted the SIM card, nothing helped I set up roaming according to the instructions I found on your website and it still doesn't work
06-04-2023 04:05 PM
06-04-2023 04:07 PM
In the photo I provided a sample send a message to my brother on the O2 network and there is still error 0 and he still can't call me or I can't call him I can only receive text messages
06-04-2023 04:08 PM
Hi @JakubChodlewski.
Could I confirm if your account is pay monthly or pay as you go?
Have you used your SIM in the UK before travelling abroad?
Katie
06-04-2023 04:14 PM
Pay as you go
I have not used it before in the UK because on the day of departure I bought it in the store, and I did not have time to run it in the UK because I am an HGV driver and I was traveling
06-04-2023 04:16 PM
We recommend EE SIMs are activated in the UK using the EE network before travelling abroad @JakubChodlewski.
This could be the reason why you are unable to use your services.
Katie