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[Dog22085]

Hi, I have been an EE customer since 2010 , and have just upgraded my contract to a Unlimited SIM Plan, now i cant make or receive calls

[Dog22085]

Hi, I have been an EE customer since 2010 , and have just upgraded my contract to a Unlimited SIM Plan, now i cant make or receive calls

[Leanne_T]

Hi @Dog22085 

Thanks for coming here. 

I have replied to your private message 🙂

Leanne.

[Dog22085]

Hi, where can i view the reply

[Leanne_T]

Hi @Dog22085 

I have your reply now 🙂

Leanne.

[Corzaax]

Hello I changed my package via virtual call yesterday and I am also recieving these issues I cannot call anyone or get any incoming calls

[James_B]

Hi @Corzaax,

Welcome to the EE Community. 🙂

What changes did you make to your account yesterday?

James

[MrsH91]

Hi, 

I also have a similar situation, I upgraded my SIM plan a few months ago and now I’m unable to make or receive calls. 

thanks,

[Katie_B]

Hello @MrsH91. 

Since upgrading have you been able to make calls and texts at all?

Has this just occurred?

Speak soon, 

Katie

[MrsH91]

Hi @Katie_B 

I don’t make many calls so I’ve only just noticed, as far as I’m aware it’s been like this since the upgrade. I believe I can send text messages fine, it’s just calls.

thanks,