Re: How to access live chat?

Simon251
Visitor

‎21-10-2024 12:13 PM

Hi I’m having problems with my device it is saying I have no service however my mobile data is on

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎21-10-2024 12:14 PM - edited ‎21-10-2024 12:15 PM

Hi @Simon251. 

Thanks for coming here. 

Are you a pay as you go or pay monthly customer?

Does your SIM show No Service in multiple locations?

Katie

0 Helpful
Northerner
EE Community Star
EE Community Star

‎21-10-2024 12:40 PM

Hi @Simon251 

To add to @Katie_B questions are you in the UK. 

Live chat is accessable via the app.

Thanks 



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