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Re: Going on holiday want to use phones abroad

Habimeh
Visitor

Going to Cyprus I would like to use my phone 

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Habimeh 

Thanks for coming here. 

Do you have a pay as you go or pay monthly account? 

Leanne 🙂

Northerner
EE Community Star
EE Community Star

Hi @Habimeh 

https://ee.co.uk/help/help-new/roaming-costs/countries/cyprus

To add to @Leanne_T question just watch out if you are going to the North or near the border as you might accidentally connect to the North which is Turkey and not included in your EU roaming.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

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XRaySpeX
EE Community Star
EE Community Star

You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £15 / month.

On PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither you will be paying standard rates for calls & texts.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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