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Re: Cant outgoing calls

Warrenlee81
Investigator
Investigator

‎24-02-2023 10:53 AM

I have zero signal, absolutely nothing works, cannot get any information from EE, only that they are aware of a problem at this site.. it has been 2 weeks now and nothing!!!

0 Helpful
5 REPLIES 5
Katie_B
EE Community Support Team

‎24-02-2023 11:03 AM

Hello @Warrenlee81. 

Welcome to the EE Community. 

I am sorry to hear this is happening. 

Have you signed up for updates regarding the issue within your area?

Katie

Warrenlee81
Investigator
Investigator
In response to Katie_B

‎24-02-2023 11:09 AM

Yes, and I'm checking the coverage checker multiple times Daily as I'm extremely frustrated with it, one day it will say that I should expect full signal in 16 hours, then 16 Hours later it's back to we are aware of a problem at this site! I'm having to use my partners Giffgaff hotspot that is working perfectly, but the UKs Best network is not! 

0 Helpful
Warrenlee81
Investigator
Investigator
In response to Warrenlee81

‎24-02-2023 11:11 AM

Not just my area either, it's all around town and surrounding areas!! 

Screenshot_2023-02-23-16-04-42-94_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

 

0 Helpful
Warrenlee81
Investigator
Investigator
In response to Katie_B

‎24-02-2023 11:12 AM

Not just my area either, it's all around town and surrounding areas!! 

Warrenlee81_0-1677237138588.jpeg

 

 

0 Helpful
Katie_B
EE Community Support Team
In response to Warrenlee81

‎24-02-2023 11:17 AM

Thanks for getting back to me @Warrenlee81. 

Have you spoke with our technical care team to see if they are able to provide a further update?

Katie

0 Helpful