Public WiFi login difficulties

[JWilkinson1]

Hello,

I have paid for a months use of the local public EE Wi-Fi. I am still within the month I have paid for yet whenever I try to login now with my login and password, I get a message telling me I have used the wrong login details. However this is not the case as these same details have logged me in previously. Anyone else had this problem and know how to get around this?

 

[Peter_W · Accepted solution]

Good morning @JWilkinson1!

Welcome to the EE Community 😊

Whilst I appreciate these details have worked previously, have you tried selecting the option to reset your password to see if this will allow you to log in? 

If you continue to struggle we do have a dedicated team for all EE WiFi related queries, so I'd recommend reaching out to them directly so they can take a closer look.

Peter