Community Activity

Resolved! Overcharged since Inflation price increase?

MyEE says my contract is now £46.91 inc vat per month (X2), this was up from £41 original contract price. This is exactly 14.4% more, so seems to be correct.Except, my bill has risen to £51.25, which actually an increase of 25% exactly.There are no e...

footix21 by Investigator
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  • 5 replies
  • 1 Helpful

Frequent HH20C Smart Hub 5G dropouts

I have the HH20C Smart Hub 5G. Wireless broadband has been working more or less fine in the 10 months I've had it. However, over the last week there have been connectivity issues. The internet connection will just drop completely from time to time (e...

sammc007 by Investigator
  • 34 Views
  • 5 replies
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Sin swap

Hi i’m having issues with my sim so i bought another and wondering if i can do like a sim swap?Thanks 

Macbook pros

Does anyone have any idea when EE may restock macbook pro’s?I’m wanting to get one through EE since everything I have currently is also through EE. Or even if there’s macbook air’s that are getting restocked at some point please let me know, but i’d ...

New EE TV Box Pro finding no channels in Internet Mode

Hello, I’ve just moved from Sky Stream to EE, yet when I follow all instructions and set up my TV it finds no channels whatsoever in Internet Mode. I have tried all troubleshooting available several times, factory resets etc. The box is 100% connecte...

AQ467 by Investigator
  • 7889 Views
  • 47 replies
  • 2 Helpful

Unable to make ir receive calls when roaming

I checked my ee app before going overseas and was told I was set for roaming. On arrival in Oman I received two texts,  the first telling me of costs if I used local carrier Omantel, which I am connected to.The second invited me to buy a package for ...

Roaming complaint

Was in USA  2wks (7th May - 23rd May).<span;>Sent ROAM text to 150 as requested and followed instructions on arrival in USA to activate a £25<span;> 7 day roaming pass..recieved confirmation of activation, yet had no calls or texts..unable to connect...

Bukhuth by Visitor
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  • 0 replies
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No weekly (7 day) pass option for EU roaming

We have a SIM on a monthly contract.We were travelling to Guernsey so I checked the roaming charges on the main EE website (https://ee.co.uk/roamingrefresh). This said that Guernsey would cost £2.59 per day, or that I could opt for a 7 day roaming pa...

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JoeBlue by Investigator
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  • 0 replies
  • 0 Helpful