Phone

Jupsie1
Investigator
Investigator

Hello does anyone one know how to remove/delete EE error 0 code as I can't send messages 

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @Jupsie1 

Thanks for coming here. 

Is this affecting all numbers? 

Can you make calls? 

What phone are you using? 

Thanks 🙂

Leanne.

Hi yes I can make other phone calls also I put £15 pack on with 25gb plus
unlimited text and calls butbeeweb site shows zero ob
Leanne_T
EE Community Support Team

Hi @Jupsie1 

Can you text BALANCE to 150 does the message send? 

If so, can you let me know the full reply? 

Leanne.

Yes I just did that thanks and it went through message came back zero
balance
Leanne_T
EE Community Support Team

Hi @Jupsie1 

Does the reply show you have any text, calls and data allowance? 

Leanne