Number transfer

Bumbler
Visitor

‎14-02-2023 05:41 PM

My details were to transfered over by EE staff prior to my upgrade from BT mbl but I've been given a new number

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎14-02-2023 05:42 PM

@Bumbler : Did you get your PAC from BT?

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_MrR_
Scholarly Contributor
Scholarly Contributor

‎17-02-2023 01:06 PM

Hey @Bumbler,

When you get your new EE sim, there has to be activity to trigger the number port (assuming the PAC was correctly captured at point of sale). 

Hopefully your number has moved across now but if it hasn't, all is not lost. Get your PAC from BT Mobile and give it to EE and they can move it across for you replacing the 'new number' that is on your EE SIM card.

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