Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Number transfer

Bumbler
Visitor

‎14-02-2023 05:41 PM

My details were to transfered over by EE staff prior to my upgrade from BT mbl but I've been given a new number

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎14-02-2023 05:42 PM

@Bumbler : Did you get your PAC from BT?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
_MrR_
Scholarly Contributor
Scholarly Contributor

‎17-02-2023 01:06 PM

Hey @Bumbler,

When you get your new EE sim, there has to be activity to trigger the number port (assuming the PAC was correctly captured at point of sale). 

Hopefully your number has moved across now but if it hasn't, all is not lost. Get your PAC from BT Mobile and give it to EE and they can move it across for you replacing the 'new number' that is on your EE SIM card.

0 Helpful