Not receiving any texts from UK when abrod

[mariuspatru]

Hi, this is my second holliday this year when i can’t receive any text when i’m abroad. When i come back in UK then arrive all the text during the holliday. I called ee after last holliday and they told me to call them when i’m abroud, now i’m abroad and called them back today. They told me everything is ok with my account and to try to call them back when i’m back in UK. I don’t understand nothing. If anyone had this issue and can help please leave a message.

thanks

[mariuspatru]

Both. I can’t receive any texts

[James_B]

Thanks for confirming @mariuspatru

This issue will need to be looked at by our Technical Support Team who can access your account.

I'm sorry we weren't able to resolve the issue in the community.

James