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No signal

Natalie901
Explorer

‎14-08-2023 05:19 AM

Hi I’m away in Cyprus and my phone won’t work I have no signal 

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎14-08-2023 08:47 AM

Hi @Natalie901. 

Welcome to the community. 

Did you activate roaming before leaving the UK by texting ROAMING to 150?

Katie

Natalie901
Explorer
In response to Katie_B

‎14-08-2023 02:04 PM

Hi no I didn’t I didn’t no I have never had to b4 it’s always worked I have
no signal what so ever
0 Helpful
Katie_B
EE Community Support Team
In response to Natalie901

‎14-08-2023 02:23 PM

Hi @Natalie901. 

We recommend ensuring roaming is active before leaving the UK.

Have you tried manually connecting to another network?

Speak soon, 

Katie