18-04-2024 10:55 AM
Hello, I am currently travelling asia and have changed to pay as you go to keep my number as I need it for business reasons. I have put my sim in (currently in laos) and no mobile network comes up. I need to send a text every 3 months to keep my number but am not able to due to no signal. What do I do?
18-04-2024 11:00 AM
All new PAYG SIMs must be first used in the UK before roaming is enabled, which then unlocks access to foreign networks. This includes migrations from pay-monthly.
Did you use your SIM in the UK once it was on PAYG, and before leaving the country? If not - this is the reason for the lack of coverage abroad and is only resolved by using the SIM on EE's UK network.