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No service

Ibrahim47
Visitor

‎19-12-2023 06:16 PM

Hi I’m a uk customer and I’ve had no service all day and still no service. Any support I can get ?? I have no other device to text or call are so I’m stuck . Please help 

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎19-12-2023 06:29 PM

In the first instance, use the online coverage checker at https://coverage.ee.co.uk/coverage/ee  - use the "check status" option initially.

Then "keep me posted" or "report a problem" depending on the result. WiFi-calling can be used anytime you have indoor coverage issues in the meantime.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎19-12-2023 07:30 PM

But are you a UK customer currently in UK?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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