No internet. My wife on EE has internet from O2.de my provider Vodafone.de

[Grantk]

I have no  internet from EE . My wife on EE has internet from O2.de

my provider says Vodafone.de

What do I do ?

I’ve tried going to Vodafone.de 

still nothing 

I have heaps of credit and data

switch phone off and on zillion times

driving me nuts

[Chris_B]

@Grantk   So you’re not in the UK then.    Have you tried manually searching for a different network ?   Did you enable roaming on your account before you left the UK ?  

[XRaySpeX]

@Grantk : Where are you? If you're on EE, how can your provider be Vodafone.DE?

[Chris_B]

@XRaySpeX   Roaming in Germany.  

[Grantk]

Yes global roaming in Germany 

I run dual sim 

Vodafone New Zealand (now called one I think)

and EE 

when I flick to nz sim works instantly on voda nz

when go back to EE it doesn’t work 

it’s only started to have problems last 2 days in Munich 

my wife has got it to work now on O2.de but very frustrating 

thanks guys g

[XRaySpeX]

@Chris_B : You inferred correctly!

[Grantk]

I rung EE but got put on hold for 20min until I gave in. Sadly no way to have them ring back

The joy with dual sim with Iph 13 is I can find another service provider 

shame though I thought EE was reliable albeit a bit slow using data compared to my NZ sim

thanks for the help

[Grantk]

Yes 

thanks Chris B

[XRaySpeX]

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.