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Network

Seyfo
Visitor

‎25-01-2023 08:27 AM

I have load ballance but my simcard does not work and i am at roaming now but i cant use data or sms. İ see network name although dorsnt connect data or sms , i cant reach customer chat assistance

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎25-01-2023 10:21 AM

Hi @Seyfo

Welcome to the community.

Are you on contract or pay as you go?

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎25-01-2023 01:22 PM

Where are you? Is this SIM in a mobile router that you see the network name of?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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