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NHS/Dentist/Doctor/Hospital calls all blocked

Neil1301
Investigator
Investigator

Hi there, please help!

I’ve had this problem for months now. EE have been absolutely awful in finding a resolution and I can’t still receive calls from doctors/dentists/hospitals. 

When they call my number it gives them an automated response that the number isn’t recognised, or it transfers them directly to a voicemail which is not mine. I get no notification of a call attempt or any voicemail, ever. 

This only started once I switched to EE earlier this year. 

I desperately need this resolved as waiting on hospital calls.  EE cust service has been beyond useless in helping. 

I have an iPhone 16max. All settings have been checked, all numbers unbarred, sim has been checked, network diagnostics have been run. PLEASE HELP SOMEONE!!!

21 REPLIES 21

Can anyone from EE provide some assistance here please? 

Linzi_H
EE Community Support Team

Hi @Neil1301 

I will send over a Private Message so I can take some further details.

Linzi