2096023members
764online
1301436posts
Community Activity
Reluctant to send a Smart Hybrid Connect
When I ordered my four works fibre 36 broadband from EE, I transferred from BT. I was informed to send back all relevant BT equipment.I received equipment from EE and assumed that I had everything I required. Subsequently, I noted that I never receiv...
Email from CRS for outstanding balance from years ago
Hi, I’ve randomly received and email today from CRS stating there is an outstanding balance of £124 from the period Start Date: 11/03/2022End Date: 08/04/2023I’m extremely confused as I actually have no outstanding balance at all, I’m in credit. Ther...
Resolved! Online chat
How do you speak tosomeone on online chat
Resolved! Homebrew Smart Hub Pro upgrades from Smart Hub Plus - will it work?
HiyaI can now get full fibre to my home and want to order one of EE's FTTP packages. We're currently running the whole house off a EE 5G Home 'Broadband' router - quite successfully as it happens - but it tops out at around 150Mbps. Fast enough for m...
Resolved! Account suspension
Hi EE community...my services were suspended but i took extension of 21 days from EE and they approved my extension. Will the services be ok automatically now or i have to wait for 21 days ?
Airing
This coming weekend there’s F1 on , my f1 channel is showing airing break ??
Can't receive messages from anybody besides 150
I'm on a pay-as-you-go contract and suddenly I can't receive messages on my phone but can still get messages from 150.I can still make phone calls
Resolved! I've recently had more website blocked as being 'adult' including www.tanners-wi
I've recently had more website blocked as being 'adult' including Can you please unblock this site? Thanks
Fibre service has been down for 10days, 5 engr visits, BT/EE refusing to help me
Hi, can anyone help or offer any advice please.I'm an old BT fibre customer, migrated to EE. I have a fibre package with 500mb down, 73mb up (that's what I'm paying for).11 days ago my service died overnight, no PON on the ONT. Since then 'BT' have s...
Smart hub pro View connected doesn't show everything, ee app doesn't setup
Been running the smart hub PRO for a week now and finding it pretty Sh?t.Connected devices, well I have all four ports on the back of it connected but only one port shows things connected.My phones connected to the wifi but again not showing up under...
