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Mobile phone access

allanjmassey
Explorer

I recently purchased a package from EE to have one hours telephone calls from UAE.  How do I access this service please

Allan Massey. xxxxx xxxxxxx

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

What do you mean by accessing the service?

If you're asking how to enable international roaming, then text ROAMING to 150 before leaving the UK. If you're already abroad but haven't enabled the service, you'll need to call EE CS either from another working phone or via a web-calling app such as Skype.

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@allanjmassey  If you purchased this you just then make the call.     Are you on contract or pay as you go ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
On contract
bristolian
EE Community Star
EE Community Star

What do you mean by accessing the service?

If you're asking how to enable international roaming, then text ROAMING to 150 before leaving the UK. If you're already abroad but haven't enabled the service, you'll need to call EE CS either from another working phone or via a web-calling app such as Skype.