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Missed calls

Suet421
Explorer

‎20-09-2023 01:15 PM

When people phone me they sometimes, not all the time, get ‘user busy’ even when I’m not. My phone doesn’t ring and it comes up as a missed call. I don’t have call barring or call forwarding enabled. Can you help? 

0 Helpful
3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

‎20-09-2023 03:16 PM

Hi @Suet421,

Welcome to the EE Community. 🙂

Do you only experience this issue in one location or everywhere?

James

0 Helpful
Suet421
Explorer
In response to James_B

‎27-09-2023 08:12 PM

In numerous places

Sent from my iPhone
0 Helpful
Katie_B
EE Community Support Team
In response to Suet421

‎28-09-2023 08:05 AM

Thanks for getting back to us @Suet421. 

Are you able to try a replacement SIM to see if this resolve's the problem?

You can order a replacement by logging in to your My EE account, giving us a call on 150 or by popping in to your local EE Store with photo ID. 

Katie