04-08-2024 07:50 AM
Hi,
I'm currently on a cruise and want to be able to use the 'Cellular at Sea' network for any emergency calls i May recieve. I have tried to connect to this network without any luck. I have texted 150 before i left and made sure worldwide roaming was enabled. Any help would be appreciated.
thanks
Solved! See the answer below or view the solution in context.
04-08-2024 09:04 AM
Hi Katie.
I know people on vodafone Uk can connect but people on O2 cant either. I dont have a spend cap active either. I did ask cs before i came away and was told it should work fine when I'm at sea
04-08-2024 09:36 AM
Hi @bdg051.
Do you have access to Skype to call our customer care team?
I'd recommend contacting our technical care team who can complete a further diagnostics.
Katie