07-03-2026 05:46 PM
Like so many others, we lost our phone, but luckily, after a long search found it. Deciding to introduce a system to help search for lost phones, we found so many apps, all needing money, that could locate a lost phone. But we ask ourselves, if EE wants to be known as a caring company, why doesn't it provide a lost phone location as an additional service? We are sure that many EE subscribers would be happy to take up such a service rather than be ripped off by external services with their high costs. How about it EE - Introduce a lost phone service for your customers - it would be appreciated and put you ahead of your rivals!
07-03-2026 06:18 PM
@GeoMun123 wrote:EE wants .... why doesn't it provide a lost phone location as an additional service?
EE is a mobile network operator, and at the risk of sounding flippant, they do provide system to help search for lost phones - you call the phone in question.
Both Android & Apple have in-built "find my phone" location-based services that perform the same function but will override any silent mode you may have set. This requires device-level functionality built into the OS and thus is not anything a network operator can offer.
07-03-2026 06:42 PM
Thanks for the speedy response - bring in our 80s. I afraid that modern technology is a steep learning curve. A quick trip to the EE shop may be our best bet to get help with what you have suggested. Thanks again.
07-03-2026 06:46 PM
Help with Android "find my phone" - https://myaccount.google.com/find-your-phone
Apple "find devices" - https://www.icloud.com/find