Living abroad

Katykellaway · ‎10-09-2022

I’m going to New Zealand to live and work for 3 years what do I do with my mobile

Chris_B · ‎10-09-2022

@Katykellaway If you’re on contract you can use it for short stays abroad 2 months and any 4 month period, The best thing you can do though is to pay off your contract to the minimum term date. You’ll get a 20% reduction on the remaining term cost. If you device is already unlocked you can use it with a local network operator in New Zealand.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎10-09-2022

EE plans are intended for UK residents & visitors who only make short trips abroad. To benefit from EE's roaming service you may only use your mobile outside the UK for no more than 2 months in any 4 month period. You may however use it on WiFi whenever you like.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Schockwave · ‎10-09-2022

@Katykellaway , if you want to keep your number, you can change it to pay as you go, but beware of the hibernation rules too and make sure you use it before going to New Zealand, otherwise you will eventually lose the number, and if not activated as pay as you go before going abroad, it will not work.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.