27-03-2026 10:08 AM
Hi
Need help with ee mobile while I’m abroad
ee taken £384 from my bank account using direct debit after I have made a claim now suddenly stopped my sim while I’m still abroad I have no way to contact ee even by calling 150 it won’t let me
I tried with my different ee pay as you go number also cannot select number after reaching 150
as I understand they have stop all my sims while I’m still abroad and left me with no choice to contact ee
i searched for email there is no email too
i have tried online to remove the cap it may help but system won’t let me either?!!
please someone help me what to do
27-03-2026 11:12 AM
What makes you think EE have stopped your SIM? Have you been able to use your phone whilst abroad, since arriving?
If you try a manual network search, can you connect to a local network manually?