25-10-2023 06:05 PM
Hi can anyone help I’m in Southern Ireland and I can phone home no issues to uk my wife is with me but my phone will not connect to her if I phone my brother who is on an Irish number no issues but my wife and daughter who are with me my phone won’t allow me to ring them we are all on EE contract sims any ideas 💡
25-10-2023 07:24 PM
Check whether you have an active spend-cap, which would prevent additional charges being incurred. In the Republic of Ireland you are roaming on Irish networks, calls within Europe should be included but is worth ruling out.
https://ee.co.uk/help/mobile/manage-use/pay-monthly/set-up-and-manage-spend-cap
Otherwise, what happens when you try calling this number? And is it the same behaviour on all the Irish networks?