26-07-2023 12:21 PM
In the USA. Mobile Internet works but not for calls and txt. Biggest pain is that I'm unable to contact ee as the online message facility isn't working. Roaming paid for and activated on my account. Ideas????
26-07-2023 02:26 PM
Hi @AcB301,
Welcome to the EE Community. 🙂
As you're able to use mobile data, your roaming services are activated.
What happens when you try to make a call? Do you hear a recorded message?
James
26-07-2023 02:56 PM
No, it simply won't connect.
26-07-2023 03:00 PM
Are you definitely connected to a mobile network when using data, rather than WiFi?
What type of phone are you using?
Which roaming add-on did you purchase?
Do you have a spend cap on your account?
