Internation dial tone when In UK

[Bradleyu280]

I’ve had two calls recently where the caller has advised they’ve had an international dial tone when calling me, making it look like I’m abroad.

I’ve been at home on both occasions connected to WiFi calling.

Any idea why this is happening?

[zara_mw]

It was off in the first place but have tried turning it on and off again and no joy unfortunately 

[PasCal]

I’m currently experiencing this issue too, what’s going on with the EE mobile network? I haven’t left the UK yet my callers are reporting a foreign dial tone. 

[Christopher_G]

I've sent a private message to you both, @PasCal and @zara_mw.

Chris

[Penguin_Will]

Hi I'm having the same issue. I'm also not receiving text messages. I have a Redmi phone on android

[Talula1]

I am having the same issue on Android, Samsung phone, im in scotland . A few people mention it. I have tried the allow calls from ot devices but that's off. Also dialling from recent list and it stating I've dialled an incorrect number and it my usual contacts.

Contacted EE by phone to sort it out, reset network and not worked. Any help appreciated. I dial out normal in ear dialling sound. Help!

[Leanne_T]

Hi @Talula1 @Penguin_Will

I have sent you a private message for some extra details. 

Leanne.

[Talula1]

I have replied thanks

[Leanne_T]

Thanks very much @Talula1

Leanne.

[Chalky_71]

Hi, I am also getting this issue, all week, I’m in North Yorkshire

[Talula1]

I called 150 this morning then EE emailed me to say they were working on it. A tech help person from EE called me and reset network settings from their side, asked me to restart my phone then I asked my husband to call, its now fixed. Thank you EE