Internation dial tone when In UK

[Bradleyu280]

I’ve had two calls recently where the caller has advised they’ve had an international dial tone when calling me, making it look like I’m abroad.

I’ve been at home on both occasions connected to WiFi calling.

Any idea why this is happening?

[joeymilburn]

I am in Devon, huawei p30 pro and have the same issue. Have done for the past week. 

[James_B]

Hi @joeymilburn,

Welcome back to the EE Community. 🙂

Our Technical Support Team will be happy to resolve this issue for you if you get in touch.

James

[JOG53]

I have spoken to EE about this today.  they have told me that they and other mobile phone companies are in the process of updating their systems and the the tone will sound like its from abroad from now on at no extra cost. they said it will effect most people.  Maybe some techy from EE could explain better, but its not something to worry about apparently

[bristolian]

I'm not sure about the explanation - well-intentioned more than technically accurate, but I agree that it's not affecting service.

Thanks for the post.

[sarahsugden]

I’m having the same issue with callers telling me I have an international dial tone

[ADZ2991]

Also have the same problem since Sunday. I'm on Utility warehouse that uses the EE network. 

IPhone 14, wifi calling on and off, different locations. 

Happens on incoming calls from iphone and android on o2 and Vodafone.

I can't find anything else on this topic I find it very strange! 

[Christopher_G]

Hi @sarahsugden and @ADZ2991

Our Technical Support team should be able to refresh your account to stop this from happening any more. I recommend getting in touch with them.

Chris

[Christopher_G]

Hi @Killycavan123

Welcome to the community.

If you speak to our Technical Support team, they'll be able to refresh your account to fix this.

Chris

[Si_Brownley]

I'm having the same issue, my wife is on O2 and says my phone has the international dialing tone, and she's just rung her boss from the car who's on EE and